Privacy Policy
Privacy Policy
Thank you for using the EarthHarvests.com website or Social Media and related platfroms! Do read the following statement to learn about our information gathering and dissemination practices and other relevant details.
EarthHarvests.com website and mobile application (hereinafter referred to as “Earth Harvests” “website”, “we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy (“Privacy Policy”) to be read together with the Terms of Use and all other policies listed and notified on the website. This Privacy Policy outlines our privacy practices regarding the collection, use and safeguard of your information through the App and the services offered thereupon. The policy may be updated from time to time. By using “Earth Harvests” and submission of personal information you accept and consent to the terms and practices mentioned under this Privacy Policy.
Collection of Personal & Non Personal Information: When you make a purchase from Earth Harvest, we collect the personal information you give us such as your name, address, gender and email address, etc., as a part of the buying, offerings, fulfillment, new offerings and related services as well as selling process . Furthermore, for Marketing purposes: we may send you emails, newsletters and other offers from time to time and to enhance the entire consumer experience. We may collect personal information, whenever relevant, to help providing you with information and to complete any transaction or provide any product you have requested or authorized.
Website and Social media accounts- We may also collect, store and use your Personal Information when you - access our social networking handles on Facebook, Twitter, and/or LinkedIn, Youtube and others; Via our blogs through Facebook, Twitter, and/or LinkedIn, and when you engage and comment/ provide feedback/testimonials on such social networking handles.
Cookies , Google Analytics and Other Tracking Technologies: We may also automatically collect certain information through cookies to improve our Website and Offerings, such as the pattern of your use of the Website, our offerings, visits, material that you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information, IP address and date and time when you access or use the website. We may use tracking technologies, analytical tools and cookies to improve our Website and your experience.
Our Website may contain links to other websites/applications of your interest. You should exercise caution and look at the privacy policy applicable to such websites/applications. We do not have any control over such other websites/applications, and you will be accessing these websites/ related applications at your own risk. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites/applications and those are not governed by this Privacy Policy.
We may at time have to disclose personal information to our affiliates or other third parties when necessary to perform services on our behalf or on your behalf, to provide display marketing and promotional services, providing search results and links (including paid listings and links), providing customer service etc. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out by informing them. This disclosure may be required for us to provide you access to our services, for fulfilment of your orders, for enhancing your customer and navigation experience, or to comply with our legal obligations.
The website and related pages/applications may include links to other websites/applications or may display advertisements from third parties and other content that links to third party websites. Such websites/applications are governed by their respective privacy policies, which are out of our control. Once you leave our servers, use of any information you provide is governed by the privacy policy of the operator of the website / application you are visiting. We may transfer your Personal Information if we are acquired by another entity, or there is some other corporate action such as if we merge with another company or transfer a part of our business, including the Website, to a third party. Any such third party or resultant entity that receives your Personal Information shall have the right to continue to use your Personal Information in line with the purposes set out herein.
We may also share personal information with external organizations or individuals if we believe that access, use, preservation or disclosure of the information is reasonably necessary to:
- meet any applicable law, regulation, legal process or enforceable governmental request;
- detect, prevent or otherwise address fraud, security or technical issues;
- protect against harm to the rights, property or safety of our customers or the public, as required or permitted by law.
Payment Information- When you elect to pay through our Website, we may collect certain information such as name and email address to process your request. You will be required to provide certain payment information directly to our payment processing partners, including but not limited to your name, credit/debit card information. We do not access, store or collect your credit/debit card information.
Accuracy of information- Please make sure that any Personal Information you share with us is accurate and up-to-date information. If you are sharing any Personal Information on behalf of a third person, you should ensure that you are authorized to do so
You are solely authorized to operate the account created by you with Earth Harvests. You may use the login credentials from any third-party accounts maintained by you, as identified by EH (for example, Google or Facebook). If you use such third party account, you will also be subject to specific terms and conditions applicable to such account, as may be imposed by the relevant third-party. Consequently, it is your responsibility to maintain the confidentiality of the Account Information and for restricting access to your computer/mobile/other similar devices to prevent unauthorized access to your account. You will at all times keep your Account Information current and accurate. You will immediately inform EH of any unauthorized use of the account or any other security breach; and (b) ensure that you log out of your account at the end of each session.
You will use EH platform & website solely for identifying products, carrying out purchases of products for your personal use only and not for business purposes. You grant EH the right to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, display worldwide, or act on any material posted by you on Earth Harvests Platforms, including website, social media, without additional approval or consideration in any form.
While reasonable efforts are made to provide accurate visual representations, product descriptions, Images, EH will not be responsible for any errors in the content nor be held responsible for any differences in the appearance/color of the products when delivered. Product(s) appearance, taste, etc, may differ for various reasons most especially as these are ‘natural’ products and subject to the vagaries of nature and Acts of God.
EH makes no representation that our content is appropriate to be used or accessed outside the Republic of India. Any users who use or access our website and social media handles and related content from outside the Republic of India, do so at their own risk and are responsible for compliance with the laws of such jurisdiction.
Force Majeure: EH will not be held responsible for any delay or failure to comply with its obligations if the delay or failure arises from any cause which is beyond EH reasonable control.
Security: To protect your personal information, and offer you the best of services we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. You may be aware that Personal Information is stored on third-party cloud servers and while although we provide appropriate firewalls and protections, we cannot warrant the security of Personal Information transmitted as these systems are not 100% hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible. Therefore, you are required to be careful to avoid “phishing” scams or communications from unauthorised sources.
Liability: To the extent permissible under the law, we shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data, information, or other intangible losses, arising out of doing business or in connection with this Privacy Policy or in any other matter
Changes to the Privacy Policy: Policies will be modified from time to time and so will this privacy policy at any time, so please review it. Changes and clarifications will take effect immediately upon their posting on the website.
If you would like to: access, correct, Opt-out, Amend or delete any personal information we have about you, register a complaint, or simply wish to share a grievance or even give us you feedback which is valuable for us, please email at Hello@EarthHarvests.com